May 15, 2013 | Press Releases

ESET Launches Managed Service Provider Program: a New Busienss Model of Volume Licensing Benefits Managed via Remote Administration

ESET, a global pioneer in proactive protection for 25-years, has announced the availability of ESET business security solutions to support the Managed Service Provider (MSP) channel to market. This new Program allows updates of the seat counts on daily basis, flexible monthly billing and management of tens of thousands endpoints within the Program via a single console – ESET Remote Administrator.


Managed Service Providers (MSPs), typically contractors or value-added resellers (VARs), deliver a variety of network-based IT services, applications and equipment to businesses of all sizes. Last year, ESET identified a growing demand among MSP partners for a simpler licensing and management approach. ESET now offers ESET Endpoint Security and ESET Endpoint Antivirus powered by proven NOD32® technology, as well as other business security solutions as part of a robust MSP partnership program. The new program rewards service partners for their growth by decreasing licensing costs as their volume of business increases.


„The Program is focused on a growing segment of companies covering their day-to-day IT needs by outsourcing them via Managed Service Providers (MSP). In comparison to resellers, MSPs offer and sell a service, not just a product. With ESET, MSP is now able to implement ESET business security products to his clients’ networks and manage their security from one central point – via ESET Remote Administrator“,
says Juraj Vanko, Global Product Marketing Manager.


The MSP Program opens completely new business segments to ESET and strengthens the relationship of ESET with its partners. This has already been proven by the great take up of the Program in the United States, where the pilot part of the MSP Program was launched back in 2010. In May that year, ESET signed an agreement with LabTech to allow them to sell ESET products directly to their MSP customers. In this partnership, both parties benefit from a single invoice and payment each month covering over 800 independent resellers, while the number of MSPs buying ESET products is steadily increasing. By February 2013, the company has got around 1000 active MSPs and over 250.000 total endpoint seats.


“At ESET, we created a pricing and management model for MSPs that is tailored to our partners needs. It allows us to provide our partners and re-sellers flexible options while continuing to offer the best endpoint security protection,”
says Ignacio Sbampato, ESET Chief Sales and Marketing Officer.


MSPs and VARs will also be able to take advantage of ESET® Remote Administrator, a familiar endpoint management console known by administrators for maintaining company endpoints. Recognized for its ease-of-use and design, ESET Remote Administrator supports managed services while remaining Remote Monitoring and Management (RMM) agnostic. This allows administrators to remotely access and control from antivirus implementations from one single console without constraining the administration server to run on a specific vendor or hardware configuration. As it is part of the MSP solution, there is no further training involved.


ESET provides award-winning endpoint security solutions that protect against malware, phishing, viruses, spam and other cyber-threats. By working with an array of proven channel partners, ESET helps them meet the needs of their clients’ businesses. Representing a variety of vertical markets including healthcare, finance, education and government, typical business clients range from small organizations with 25 users up to enterprise implementations with tens-of-thousands of protected devices.


Products included in the ESET MSP Program:
ESET® Endpoint Antivirus
ESET® Endpoint Security
ESET Smart Security® 4 Business Edition
ESET NOD32® Antivirus 4 Business Edition
ESET® File Security for Microsoft Windows Server
ESET® Mail Security for Microsoft Exchange Server


For further details, please visit the Managed Service Provider Program page.

 



About ESET

ESET®, the pioneer of proactive protection and the maker of the award-winning NOD32® technology, is a global provider of security solutions for businesses and consumers. For over 25 years, the Company has led the industry in proactive threat detection. By obtaining the 75th VB100 award in September 2012, ESET NOD32® Antivirus holds the world record for the number of Virus Bulletin "VB100” Awards, and has never missed a single “In-the-Wild” worm or virus since the inception of testing in 1998. ESET holds a number of accolades from AV-Comparatives, Virus Bulletin, AV-TEST and other independent testing organizations. ESET NOD32® Antivirus, ESET Smart Security®, ESET® Endpoint Solutions, ESET® Mobile Security and ESET® Cyber Security (solution for Mac) are trusted by millions of global users and are among the most recommended security solutions in the world.

The Company has global headquarters in Bratislava (Slovakia), with regional distribution centers in San Diego (U.S.), Buenos Aires (Argentina), and Singapore; with offices in Sao Paulo (Brazil) and Prague (Czech Republic). ESET® has malware research centers in Bratislava, San Diego, Buenos Aires, Singapore, Prague, Košice (Slovakia), Krakow (Poland), Montreal (Canada), Moscow (Russia) and an extensive partner network for more than 180 countries.