Retrieve License Details

ESET's customers can recover a lost Username and/or Password by entering the email address used to purchase or activate the software or the Username, below. To find your username, open the ESET Smart Security or ESET NOD32 Antivirus main program window and click Update → Username and Password setup… Your username will appear in the License details window.

NOTE: You can use this form to request the Username and Password for a license purchased directly from ESET or one of our authorized distributors or resellers. If you are using a trial version or have changed your email address since the date of purchase, please contact our Customer Care Department.