ESET®, the global leader in proactive digital protection with a record of 10 years consecutive VB100 awards for its award-winning ESET NOD32® technology, has been for the thrid time in a row announced the leader in Consumer Satisfaction Survey by the Kadokawa ASCII General Research Institute* in Japan.
“This is the 3rd consecutive win** for ESET which confirms ESET product lines are the top choice for Japanese consumer segment customers among paid products: leading in eleven out of twelve categories. ESET is the brand of choice for users, who value low demand on the device’s system, fast and high detection levels in AV solutions,“
says Parvinder Walia, Marketing Director for ESET APAC.
ESET has again obtained the top 88.4 points score which is 13 points higher than the closest competitor, Kaspersky® and more than 10 points higher than Kingsoft®, the winner of the non-paid AV category. ESET security solutions were ranked as the best among paid AV products in several categories, including the Response Speed of Resident Software, Security Performance, Support categories.
ESET Products Lead in Overall Consumer Satisfaction in Japan (Kadokawa ASCII General Research Institute)The Kadokawa ASCII General Research Institute Survey took place on the end of August 2013 and respondents were part of Kadokawa ASCII General Research monitor group (including readers of magazines Shukan ASCII Weekly publication, Mac People, etc.). The respondents evaluated the individual features and overall impression of each company’s product line by ratings “very good” (100 points), “good”, “moderate”, “bad” and “very bad” (0 points).
“ESET is proud to gain ongoing honors from ASCII and support from consumers from the Japanese market, especially thanks to the operations of our long-term partner in Japan - Canon IT Solutions. The Japanese customer base of ESET, known for having high standards on technological quality, service and technical support in Internet Security solutions is growing year by year. Big thanks also goes to ESET teams all over the world working hard to accommodate their needs by improving and developing products’ core functionalities, valued for more than two decades by millions worldwide,”
says Ignacio Sbampato, Chief Sales and Marketing Officer.
* Previous company name: ASCII General Research Institute
**It is the 3rd consecutive (2009, 2012, 2013) win for ESET. The research was not conducted in year 2010 and 2011.
***Consumer Satisfaction Survey by the Kadokawa ASCII General Research Institute