Topnotch protection to help improve your bottom line

Using the TigerPaw console provides ease of management for ESET solutions.

Track customer endpoint security with a professional service automation platform. TigerPaw performs all the fussy administrative work, keeping your overhead down and saving you time.

Skip manual monotony by taking advantage of automatic billing and ticketing through TigerPaw. With this plug-in, you'll be able to resolve security problems faster and improve productivity.

Streamline your operations while improving end user security

ESET’s Remote Administrator plug-in allows an administrator to manage ESET endpoints through TigerPaw's professional services automation platform. Using TigerPaw, administrators can:

  • Improve billing and ticketing accuracy for security-related events.
  • Automate ticketing for less administrative work.
  • Streamline business processes to maximize customer revenue.

See how ESET seamlessly integrates to make tasks simpler and free up time for other IT projects.

All the features you need in one convenient package

  • Maps ESET endpoint products to PSA services and ESET static computer groups to PSA customer contracts; allows MSPs to group ESET endpoints into existing groups and subgroups in the PSA database.
  • Maps ERA dynamic groups to PSA ticket categories/priorities.
  • Records logs for billing adjustments and tickets issued.
  • Monitors and compares ESET endpoint seat counts against PSA contract agreements and issues billing adjustments as necessary.
  • Creates tickets for computers any time they join a Dynamic Group in ERA for various security conditions.

Related information

System requirements

  • ESET Remote Administrator 5.3 and later

Operating systems:

  • Windows 7 and later non-server operating systems are supported
  • Windows 2008 R2 or later server operating systems are supported
  • .NET 4.5 framework is required

Download ESET Remote Administrator Plug-in for TigerPaw

Configure download

Filename: | File size: | Version:
MENUCLOSE
ESET Smart Security Premium box

Ultimate
protection

ESET Smart Security Premium

Advanced
protection

ESET Internet Security

Essential
protection

ESET NOD32 Antivirus

Small and Home  office protection

Easy-to-use device security with advanced privacy features

ESET Mobile Security for Android

Keep your Android device safe. Wherever you go

ESET Parental Control for Android

Protect your children online with confidence

ESET Smart TV Security box

ESET Smart TV Security

Internet of Things security starts with your TV

Renew my license

Renew, upgrade or add devices to your license

Existing
 customer?

Manage your license, update date and more

Download

Install your protection or try ESET free for 30 days

Download

Install your business protection or request a free trail

Why ESET?

Superior technology

Learn more about our unified cybersecurity platform

Industry recognition

ESET cybersecurity solutions are recognized and industry-wide.

Corporate blog

Cybersecurity news from ESET's award-winning researches.

Customer zone

Existing
customer?

Manage your license, update billing information and more

Live chat

Need help purchasing, renewing a license or have product questions?

Business sales

for business customers

For business sales call:

1-844-824-3738

MONDAY - FRIDAY, 6AM - 5PM PT