The ESET Knowledgebase contains an abundance of useful information on resolving the most common and current issues, with easy-to-use drill-down categories and an advanced keyword search. The Knowledgebase covers topics ranging from installation to error resolution, as well as a wide variety of information on the new generation of ESET products - ESET Smart Security and ESET NOD32 Antivirus 3.0.
Also included is a voting feature which allows you to interact with the ESET Knowledgebase team and influence future content. If you find a solution to be useful, vote for it or leave a comment. If the article didn't answer your question, let us know - we value your feedback.
Activation Page for CD customers
If you purchased a CD from an ESET reseller, our Activation page offers a hassle-free way to start using your ESET security product immediately. To register, just enter your contact information and serial #, located on the inside front cover of the CD case, or back of the CD sleeve.
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If you need your username, password, expiration date of your license, or other license information, you can have this information emailed directly to you by visiting our Lost License page. The only thing we require is the registration email address used on the online purchase form or registration card when you purchased your ESET security product.
ThreatSense Updates
As many ESET customers know, the power of our product lies in the continuous virus signature and advanced heuristics updates downloaded to your system. By default, our products check for new updates every hour. If you're interested in seeing which threats were addressed with the latest updates, check out our ThreatSense Updates page.
Corporate Education & Training
Effective security consists of three things: well-trained people, best-practice processes and best-in-class tools. ESET consultants and partners can assist you in developing and acquiring all three. To schedule a training consultation, contact your ESET representative.
User Forum
Visit the ESET User Forum available 24 hours a day, 7 days a week. The forum is hosted by Wilders Security.
