Refund Policy

ESET prides itself on providing the best anti-malware products available today.

We are committed to our clients' satisfaction with our products, and therefore offer a liberal 30-day return policy.

If you are not 100% satisfied with your purchase, we will be happy to accept a return for a full refund of the purchase price.

The ESET money-back guarantee is valid for:

  • All ESET products purchased online from ESET e-Store
  • up to 30 days from the purchase date on the ESET e-Store

Any Questions?

If you have any questions or need to request a refund, please mail us at with your purchase reference number.