Lost ESET subscription

Retrieve your lost or forgotten ESET subscription

If you have lost or forgotten your subscription information (username, password, or activation key), you can have it resent to your email address. Please enter the email address you originally used to register or activate your ESET subscription in the field below. The email should arrive within 1 hour of your request. 

Don't lose your subscription information ever again. Create your ESET HOME account to have it available at all times, wherever you go.

If you are a Business customer, we recommend you use ESET Business Account to manage and retrieve your license information.

Please make sure to check your junk, spam and promotions folders for this email.

If you already received this email and need additional information, are using a trial version, or have changed your email address since your purchase, please contact your local ESET Customer Care.