As a government institution, Thailand’s Court of Justice stores confidential data, and must be protected from data breaches and other security vulnerabilities. Using ESET solutions, the institution has effectively insulated itself from cyber threats, without interruption or slowdown to its duties.
We find that employees working on a device with ESET protection installed are more productive as they know they can rely on the security solution. Having secure email greatly reduces the potential for attacks through this channel.
THE CYBERSECURITY CHALLENGE
The Court of Justice has very particular IT requirements and faces a variety of cybersecurity threats, such as malware. It has to use specific internal programs, and because of the court’s function, it continuously stores large amounts of personal and legal data that must be protected.
“The court has faced various threats, including ransomware and attacks via channels such as email. We have also encountered problems with user-installed programs and in-house application development.”
As a government organization, it has carefully designed processes for procurement. This is especially true when it comes to choosing security solutions.
THE CYBERSECURITY SOLUTION
ESET provided its wide range of unique, multi-layered, cloud-augmented technologies, continuously developed across 13 R&D centers worldwide.
“The previous IT team had recommended ESET as a solution that gives good protection while having no discernible effect on the performance of users’ devices. The price is also within the budget we had set.”
The protection was easy to install and ESET experts ensured seamless integration with the client’s systems. Product training for the client’s users ensured they were getting the most from the ESET solution.
“Integrating ESET technology with our systems was very straightforward – that’s a massive plus for us. Best of all, ESET solutions can exclude paths and applications that were created in-house. Another important factor for us is the ability to track the status of all devices, allowing the administrator to react quickly to incidents.”
Indeed, the status of devices within the organization can be tracked to help prevent possible problems in the future, without slowdown.
“ESET emphasized the minimum effect its technology has on system resources. Employee feedback has confirmed this – users say that it doesn’t feel like there’s a security program installed and running in the background.”
THE CUSTOMER
The Court of Justice (COJ) in Thailand is a government institution whose vision is to build a peaceful, fair and equal society under the rule of law. The Thai legal system and judiciary date back to the Sukhothai period (A.D. 1238 – 1350) and have since developed the Court of Justice that stands today. The COJ aims to enhance trust in the administration of justice, as well as the cooperation of domestic and international justice networks.
