Managed Detection and Response

Prevent. React. Foresee.

Combining the skills of our world-class IT security research teams and the cutting-edge technology of our IT security products.






 

 

Expertise

The world’s best professional support – backed by ESET’s teams of renowned researchers, operating across the globe – is available 24/7/365 to address your IT security needs and issues.

Faster response

When you’re under pressure, standard product support sometimes isn’t enough. Exchange your place in the ‘ticket queue’ for a guaranteed response time.

Complexity managed

You know that the solutions you need to protect your entire Enterprise can be very complex. With ESET experts on hand, resolving issues becomes a manageable task.

Business continuity

ESET products are designed to be intuitive and come with comprehensive documentation. Still, having ESET expertise on hand reduces the risks of any downtime or gaps in vital operations.

Resources allocated

If your skilled IT personnel are already committed to core-business tasks, with our MDR solutions you can call on ESET’s to help manage your security.

Reduced risk

Complex security risks, and the time and resources spent resolving them, can threaten an organization's survival. With guaranteed IT security support from ESET, your operations are protected.

Managed Detection and Response service

When it comes to managing your IT security, rely on ESET to supply the expertise that you need. We guarantee responsive, tailored support that will reduce the risk of any interruption in operational continuity. Find out exactly how our MDR offering can provide deep visibility into everything that's happening on your organization's ESET-protected endpoints.

Compare ESET's detection and response solutions

Malware: missing detection

Malware: cleaning problem

Malware: ransomware infection

False positive

General: Suspicious behavior investigation

Basic file analysis

Detail file analysis

Digital forensic

Digital forensic incident response assistance

Support – rules

Support – exclusions

General: EEI security related questions

EEI: Initial Optimization

RECOMMENDED

ESET
DETECTION AND RESPONSE
ULTIMATE

ESET
DETECTION AND RESPONSE
ADVANCED

Leave us your contact details to receive an offer tailored to your company’s needs

Committed to the highest industry standards

Respected by industry analysts

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Awarded in independent tests

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Recognized as a ‘Top Player’

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What customers appreciate

"It does what it promised to do, at reasonable cost. I like it. We have renewed it 5 times already, which speaks for itself."

Adrian Dooley, Head of IT, Pinewood Healthcare Ltd., Healthcare Providers
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"The biggest thing that stands out is its strong technical advantage over other products in the marketplace. ESET offers us reliable security, meaning that I can work on any project at any time knowing our computers are protected 100%."

Fiona Garland, Business Analyst, Mercury Engineering, Construction, Materials and Natural Resources
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"I would definitely recommend ESET to other companies based on performance but also the support too, which is great. I think the manageability is the best you can get."

Mark Kaiser, IT Specialist, Unigarant, Finance & Insurance
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Resources and related documents

Security overview

Download full security overview for Managed Detection and Response.

Download PDF

Threat Research

Recognized research & discoveries serving cybersecurity.

Learn more

Use Cases

Read more about how can ESET help you to hunt threats and block them effectively.

Download use cases

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Managed Detection and Response

Combining the skills of our world-class IT security research teams and the cutting-edge technology of our IT security products.

  • Guaranteed, fast response times
  • Business continuity ensured
  • Skilled ESET personnel to manage your security

Leave us your contact details to receive an offer tailored to your company's needs.

Mitsubishi logo

protected by ESET since 2017
more than 9,000 endpoints

protected by ESET since 2016
more than 4,000 mailboxes

Canon logo

protected by ESET since 2016
more than 32,000 endpoints

T-com logo

ISP security partner since 2008
2 milion customer base

Related solutions

ESET PROTECT
Enterprise

Cyber risk management and visibility into your IT environment. Stay one step ahead of any known or unknown threats.

  • Get complete prevention, detection and remediation solution
  • Prevent Zero-day threats
  • Shield company in real time

Premium Support

Get prompt assistance from ESET at any hour of the day or night, including weekends and public holidays.

  • We’ll help set up your ESET products to minimize potential issues down the line
  • Pain free security – get fast, guaranteed responses
  • Always available – get support 24/7/365

Security Services for Endpoints

Combine with ESET products to get a complete security solution that acts preventively, proactively and reactively.

  • Prompt response to incidents to maintain business continuity
  • Let ESET reinforce your team as a silent partner
  • Our cybersecurity experts will help investigate, identify and resolve any threats