No, sensitive personal information should not be shared with public AI chatbots. While AI tools can help with writing, planning, and research, they are not intended to store or process confidential information such as passwords, banking details, or identity numbers.
What is an AI Chatbot?
An AI chatbot is a tool that uses artificial intelligence to answer questions, generate content, and assist with everyday tasks. People commonly use AI to write emails, summarise documents, plan trips, or help with schoolwork. Before sharing information with an AI tool, it's important to understand what data you're providing and whether it is appropriate to share.
What information should you never share with AI?
To protect your privacy when using AI, avoid entering:
- Passwords or PINs
- Banking or payment information
- Identity numbers or passport details
- Medical records or health information
- Confidential work documents
- Personal information about your children
- Sensitive business data or customer information
Before uploading a file or typing personal information, ask yourself one simple question: Would I be comfortable if someone else saw this? If the answer is no, don't share it with a public AI chatbot.
For example, asking an AI assistant to improve your CV is generally low risk if you remove personal details such as your ID number, home address, and contact information. However, uploading a confidential employment contract or sharing banking details to "check for errors" could expose sensitive information unnecessarily.
How can ESET HOME Security Ultimate help?
Artificial intelligence is becoming part of everyday life, but good cybersecurity habits still matter. Using AI safely means sharing only the information needed for the task and protecting anything that could be used to identify you, access your accounts, or compromise your privacy.
Protecting your privacy when using AI starts with making smart choices about what you share, but it's equally important to secure the devices you use every day. ESET HOME Security Ultimate provides multiple layers of protection against malware, phishing, identity theft, and other online threats, helping you stay safer while browsing, banking, shopping, working, and exploring AI-powered tools. Combined with good digital habits, it helps create a more secure online experience.