Cybersecurity strategy in the Administrative Court, Thailand

The Administrative Court in Thailand relies on ESET for its cybersecurity solution. By implementing strong security management software, ESET has ensured protection from various types of malware and system vulnerabilities. ESET has additionally strengthened email security, countering spam and phishing attacks with an easy-to-use solution.

ESET is a great product at a reasonable price.

Saravut Sanghirun, Computer Officer for the Administrative Court

THE CYBERSECURITY CHALLENGE

The Administrative Court uses a self-development program for work and has a lot of sensitive data to protect.

The organization had been the target of malware, viruses, worms and trojan horses. As Saravut Sanghirun, Computer Officer for the Administrative Court, explains: “We have experienced attacks by ransom programs and common malware, so we needed a robust defense. We also needed a solution that wouldn’t be too hard on our computing resources.”

Without effective email security software, spam and email phishing were also big problems. In addition, its self-development program and operating systems were vulnerable to cybersecurity attacks.

The Administrative Court’s old solutions were not capable of providing the risk and security management it needed to serve the people and government agencies of Thailand.

THE CYBERSECURITY SOLUTION

ESET was able to fulfill the range of cybersecurity requirements with Endpoint Protection. ESET technology accurately detects viruses and malware, providing the best antivirus malware protection with a small footprint, ensuring strong system performance.

“ESET highlighted its small system footprint, and we weren’t disappointed. We’ve witnessed a low impact on memory and CPU resources while detection capabilities have been unaffected.”

Detecting malware and protecting user devices is straightforward, and the solution is compatible with Linux and mobile devices.

Smooth installation and integration mean that the ESET solution offers excellent compatibility with the client’s proprietary application.

“Implementing the ESET solution was problem free. Just as importantly, integration with our systems and the applications we have developed in-house was a smooth process. Compared with the other providers we considered, the ESET solution was the most compatible with our self-development program – a significant advantage.”

THE RESULT

Sanghirun  describes his experience with an ESET cybersecurity framework in further detail.

“We have a lot of people using a range of operating systems to do a multitude of tasks. Having a central management console allows us to check the status of devices quickly and easily. If we identify a device that is experiencing frequent attacks, we can focus on securing it. We have a range of devices to protect, including Linux and Android – ESET covers them all. Offline updates are available, which is crucial for air-gapped user devices.

I’m impressed with the way ESET solutions can be configured according to the needs of our organization. I’ve also had positive feedback from colleagues who have experienced smooth workflows and appreciate the balance between detection and use of system resources.”

Sanghirun also cites comprehensive customer support as a strong plus:

“Beyond the technology itself, having a local support team that provides prompt service, is a massive advantage. The sales and support teams work well together to solve problems quickly – even if contacted outside normal business hours.”