ESET Partner Bags Gold in Leading Japanese Customer Satisfaction Survey for Fifth Consecutive Year

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28 March, 2018  – ESET®,  announces that its exclusive partner in Japan, Canon IT Solutions Inc., has won its fifth gold in the prestigious Nikkei Computer Customer Satisfaction Survey 2017-2018. After being praised for its performance and detection accuracy, the company won first place in the Security Product category with ESET Endpoint Security solutions, topping the satisfaction rankings for its performance, reliability, operability, cost and support. The survey was carried out by Nikkei Business Publications, Inc., one of biggest contents provider in the country.

“We are proud to have been voted once again as the best IT security solution by over 1300 enterprises in such an advanced economy,” said Parvinder Walia, Sales and Marketing Director for Asia Pacific and Japan, ESET. "Japan is a growing market for ESET as the government ramps up its cybersecurity capabilities ahead of the 2020 Tokyo Olympics. We look forward to working closely together with businesses, consumers and stakeholders in this effort to secure our cyberspace." Nikkei Business Publications, Inc., the biggest content provider in the country, conducted the survey from May to June 2017 and polled IT departments of over 1300 enterprises throughout Japan, including governmental organizations.

Respondents assigned satisfaction scores to their selected products on a scale from Satisfied - Dissatisfied for each sub-category. Final scores were calculated as an average of all given points in each respective sub-category. The award is the fourth recognition for ESET in Japan.

ESET’s enterprise security solutions offer the best balance of speed, detection and usability with low impact on company infrastructure, and are fully manageable via the new ESET Remote Administrator. ESET Endpoint Security solutions now include a wealth of new features, such as Botnet Protection, Exploit Blocker and Vulnerability Shield. Learn more about ESET Technology and product portfolio by visiting




About ESET

For 30 years, ESET® has been developing industry-leading IT security software and services for businesses and consumers worldwide. With solutions ranging from endpoint and mobile security, to encryption and two-factor authentication, ESET’s high-performing, easy-to-use products give consumers and businesses the peace of mind to enjoy the full potential of their technology. ESET unobtrusively protects and monitors 24/7, updating defenses in real-time to keep users safe and businesses running without interruption. Evolving threats require an evolving IT security company. Backed by R&D centers worldwide, ESET becomes the first IT security company to earn 100 Virus Bulletin VB100 awards, identifying every single “in-the-wild” malware without interruption since 2003. For more information visit or follow us on LinkedInFacebook and Twitter.


For media enquiries, please contact:

Mandy Tan, Marcom Manager, APAC,ESET Asia Pacific
+65 6308 9690