Managed Detection and Response

Prevent. React. Foresee.

Combining the skills of our world-class IT security research teams and the cutting-edge technology of our IT security products.






 

 

Expertise

The world’s best professional support – backed by ESET’s teams of renowned researchers, operating across the globe – is available 24/7/365 to address your IT security needs and issues.

Faster response

When you’re under pressure, standard product support sometimes isn’t enough. Exchange your place in the ‘ticket queue’ for a guaranteed response time.

Complexity managed

You know that the solutions you need to protect your entire Enterprise can be very complex. With ESET experts on hand, resolving issues becomes a manageable task.

Business continuity

ESET products are designed to be intuitive and come with comprehensive documentation. Still, having ESET expertise on hand reduces the risks of any downtime or gaps in vital operations.

Resources allocated

If your skilled IT personnel are already committed to core-business tasks, with our MDR solutions you can call on ESET’s to help manage your security.

Reduced risk

Complex security risks, and the time and resources spent resolving them, can threaten an organization's survival. With guaranteed IT security support from ESET, your operations are protected.

Managed Detection and Response service

When it comes to managing your IT security, rely on ESET to supply the expertise that you need. We guarantee responsive, tailored support that will reduce the risk of any interruption in operational continuity. Find out exactly how our MDR offering can provide deep visibility into everything that's happening on your organization's ESET-protected endpoints.

Compare ESET's detection and response solutions

Malware: missing detection

Malware: cleaning problem

Malware: ransomware infection

False positive

General: Suspicious behavior investigation

Basic file analysis

Detail file analysis

Digital forensic

Digital forensic incident response assistance

Support – rules

Support – exclusions

General: EEI security related questions

EEI: Initial Optimization

RECOMMENDED

ESET
DETECTION AND RESPONSE
ULTIMATE

ESET
DETECTION AND RESPONSE
ADVANCED

Leave us your contact details to receive an offer tailored to your company’s needs

Committed to the highest industry standards

ESET is one of the very few vendors who have shaped the industry in 2022 According to IDC, ESET is one of the very few vendors who have shaped the industry in 2022 thanks to its industry longevity, technical prowess, research excellence and financial stability.

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ESET was awarded in multiple independent tests

See test results

ESET is a ‘Top Player’ in Advanced Persistent Threat protection ESET has been recognized as a ‘Top Player’ for the fourth year in a row in Radicati’s 2023 Advanced Persistent Threat Market Quadrant

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ESET is appreciated by customers worldwide


Read full reviews

ESET is recognized for over 700 reviews collected on Gartner Peer Insights © 2022 Gartner, Inc. Gartner® and Peer Insights™ are trademarks of Gartner, Inc. and/or its affiliates. All rights reserved. Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

What customers appreciate

"We were most impressed with the support and assistance we received. In addition to being a great product, the excellent care and support we got was what really led us to move all of Primoris’ systems to ESET as a whole."

Joshua Collins,
Data Center Operations Manager; Primoris Services Corporation, USA; 4000+ seats
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"I love how it is designed with advanced machine learning and behavior learning technology that learns from the previous attacks and whenever the system is attacked from the same source, it is detected and removed before penetrating my system. All kinds of viruses, malicious activities and different online threats are completely identified and then removed from my system very efficiently."

Sarah C., G2 review

"The ESET Inspect ensures protections against malicious activity, threats from no file viruses and let the security teams to detect APTs. All of this is achieved through algorithms of machine learning and behavioral learning or through the endpoint low level system data collected. This software is capable enough to perform root cause and forensic analysis, threat hunt, and configure attack indicators."

Herry K., G2 review

"The biggest thing that stands out is its strong technical advantage over other products in the marketplace. ESET offers us reliable security, meaning that I can work on any project at any time knowing our computers are protected 100%."

Fiona Garland, Business Analyst, Mercury Engineering, Construction, Materials and Natural Resources
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"I would definitely recommend ESET to other companies based on performance but also the support too, which is great. I think the manageability is the best you can get."

Mark Kaiser, IT Specialist, Unigarant, Finance & Insurance
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Resources and related documents

Security overview

Download full security overview for Managed Detection and Response.

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Threat Research

Recognized research & discoveries serving cybersecurity.

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Use Cases

Read more about how can ESET help you to hunt threats and block them effectively.

Download use cases

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Managed Detection and Response

Combining the skills of our world-class IT security research teams and the cutting-edge technology of our IT security products.

  • Guaranteed, fast response times
  • Business continuity ensured
  • Skilled ESET personnel to manage your security

Leave us your contact details to receive an offer tailored to your company's needs.

Protected by ESET since 2017
more than 9,000 endpoints

Protected by ESET since 2016
more than 4,000 mailboxes

Protected by ESET since 2016
more than 32,000 endpoints

ISP security partner since 2008
2 milion customer base

Related solutions

ESET PROTECT
Enterprise

Cyber risk management and visibility into your IT environment. Stay one step ahead of any known or unknown threats.

  • Get complete prevention, detection and remediation solution
  • Prevent Zero-day threats
  • Shield company in real time

Premium Support

Get prompt assistance from ESET at any hour of the day or night, including weekends and public holidays.

  • ESET experts will help set up your ESET products to minimize potential issues down the line
  • Pain-free security—get fast, guaranteed responses
  • Always available—get support 24/7/365

Security Services

Combine with ESET products to get a complete security solution that acts preventively, proactively and reactively.

  • Prompt response to incidents to maintain business continuity
  • Let ESET reinforce your team as a silent partner
  • Our cybersecurity experts will help investigate, identify and resolve any threats