ESET Australia and ConnectWise have announced an enhancement of their long-standing global partnership with a new localised agreement. The new-look partnership bolsters the existing global agreement with dedicated local support and revamped pricing, creating a more aligned and strategic alliance between the two companies.
ESET Australia’s Head of Sales Luke Holland says the new agreement comes off the back of a busy 12 months for ESET establishing strong partnerships in Australia and building the team to support them. “We’ve made significant investment in the past year to build a strong team for the local market. For a company like ESET, with global support, research and product development resources, the crucial piece of the puzzle remains being focused on the needs of the local market and resourced to serve those needs. This new deal with ConnectWise exemplifies that approach. Our products are fully integrated into ConnectWise’s platform and in addition to access to dedicated local support, we've brought new pricing to the table to ensure they are competitive offerings.”
Holland says ConnectWise customers can now connect directly to ESET’s local support with the global ESET team backing them up for out-of-hours issues.
“With the strong Australia-based support team we’ve built ConnectWise customers will now have a more personalised experience when dealing with ESET products, and we think they’ll find there's real added value there. It’s a win for ESET and ConnectWise and a win for our customers.”
“Over the past few years, ConnectWise and ESET have developed a strong working relationship with Cyber resilience at its core,” said Malcolm Ferguson, APAC sales director for ConnectWise. “We are always looking for ways to innovate and this relationship provides our partners with the ability to further protect themselves and their client’s data from malicious threat actors. Cooperation has resulted in a level of integration that allows ConnectWise Automate to deploy, manage, and report on ESET endpoint products within the ConnectWise Automate Console. Further, the local relationship, with a strong focus on service delivery, only adds to the value we are able to bring to our Australian partner and clients.”
About ESET
For more than 30 years, ESET® has been developing industry-leading IT security software and services to protect businesses, critical infrastructure and consumers worldwide from increasingly sophisticated digital threats. From endpoint and mobile security to endpoint detection and response, as well as encryption and multifactor authentication, ESET’s high-performing, easy-to-use solutions unobtrusively protect and monitor 24/7, updating defenses in real time to keep users safe and businesses running without interruption. Evolving threats require an evolving IT security company that enables the safe use of technology. This is backed by ESET’s R&D centers worldwide, working in support of our shared future. For more information, visit www.eset.com or follow us on LinkedIn, Facebook, and Twitter.
About ConnectWise
ConnectWise is an IT software company that empowers Technology Solution Providers to achieve success in their As-a-Service business with intelligent software, expert services, an immersive IT community, and a vast ecosystem of integrations. The unmatched flexibility of the ConnectWise platform fuels profitable, long-term growth for our Partners. With an innovative, integrated, and security-centric platform, ConnectWise enables TSPs to drive business efficiency with business automation, IT documentation, and data management capabilities. And increase revenue using remote monitoring, security, and backup disaster recovery technologies. For more information, visit ConnectWise.