ESET Launches New Remote Monitoring and Management Plug-in for LabTech Software

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San Diego, CA

ESET®, the global leader in proactive digital protection, announced today its new ESET Remote Administrator (ERA) Plug-in for LabTech. LabTech Software provides a powerful remote application monitoring and management (RMM) platform developed by a managed service provider (MSP) for managed service providers. The new Plug-in enables MSPs to deploy, manage and report on ESET endpoint solutions within a single LabTech Console.

“ESET Remote Administrator Plug-in for LabTech has been a collaborative effort between ESET and LabTech Software and was designed with MSPs in mind,” says Andrew Lee, CEO of ESET North America. “The Plug-in makes it possible for an MSP to manage ESET licenses and security solutions from within their LabTech Console.  Providing a single managed view speeds administration and response times in order to better meet customers’ needs.”

The ESET Remote Administrator Plug-in for LabTech utilizes ESET’s new API, providing tighter integration with LabTech to facilitate easier ESET deployments. It also supports multiple remote administrators and allows users to manage ESET configurations with complete control over endpoint settings. The new, detailed threat management and reporting functionalities include:

  • Access to task/scan/threat log details
  • Customizable dashboard
  • License flexibility  

“The new ESET Remote Administrator Plug-in is an example of ESET’s continued commitment to the success of LabTech partners,” says Matt Nachtrab, chief executive officer of LabTech Software. “The improved LabTech integration streamlines the tasks associated with IT security management and adds even more value to ESET’s first-rate security solutions. We are excited to deliver the new Plug-in to the LabTech community.”   

Working with a broad install-base of customers and MSP partners, ESET and LabTech Software will continue to evaluate and develop future enhancements to the Plug-in. For more information on ESET Remote Administrator Plug-in for LabTech, please visit:

For information on joining ESET’s growing MSP program, please visit:

About ESET
Since 1987, ESET® has been developing record award-winning security software that now helps over 100 million users to Enjoy Safer Technology. Its broad security product portfolio covers all popular platforms and provides businesses and consumers around the world with the perfect balance of performance and proactive protection. The company has a global sales network covering 180 countries, and regional offices in Bratislava, San Diego, Singapore and Buenos Aires. For more information visit or follow us on LinkedIn, Facebook and Twitter.

About LabTech Software
LabTech Software is the developer of the only remote monitoring and management (RMM) platform developed for IT service providers by IT service providers. Designed and developed by system administrators with years of experience in the IT services industry, LabTech's focus is to drive the power of IT automation. This affordable agent-based platform closely emulates what technicians do in the field by performing IT support and management tasks and processes remotely, efficiently and non-intrusively. LabTech is the most powerful, feature-rich and widely-sought RMM platform in the IT service provider space today. For more information please visit or call 877.522.8323