As one of Washington State’s nine Educational Service Districts (ESDs), the NCESD provides essential support and services to school districts across a four-county region. Their mission is to serve as a trusted partner in education, enabling schools to operate more efficiently and effectively. With a wide range of schools and administrative offices under their purview, NCESD relies heavily on secure, flexible IT solutions to manage and protect technology endpoints across diverse environments. In the face of increasingly sophisticated cyber threats targeting the education sector, the need for a reliable, comprehensive cybersecurity solution was paramount.

We have peace of mind knowing ESET is always monitoring, scanning for and detecting the latest threats and attacks.

Devon Owley
Systems Technician

THE CYBERSECURITY CHALLENGE

NCESD faced the complex task of securing a large, multi-tenant IT environment with varied configurations across multiple school districts. Their primary challenge was scalability—deploying a security solution that could flex to meet different needs without compromising performance or manageability. In addition, they needed a tool that could offer advanced threat detection and real-time protection while remaining simple enough to manage with a small IT team.

THE CYBERSECURITY SOLUTION

After evaluating several options, NCESD selected ESET for its robust, enterprise-grade feature set combined with user-friendly management tools. ESET’s cloud-based platform offered advanced threat detection, file inspection, and device protection in an easy-to-manage package.

“We use the dashboard view to easily be aware of areas of concern, trends, and actionable items that can be done right from the landing page. The alert notifications are easy to configure, most of which are set up out of the box as a "turn-key" technology, which takes a lot of the frustration out of getting up and running.”

Today, ESET PROTECT Entry secures more than 5,500 endpoints for the district with comprehensive, multilayered protection.

NCESD’s experience with ESET has been overwhelmingly positive. From the ease of deployment to the responsive customer support, ESET has proven to be a powerful and reliable partner in cybersecurity.

“We have had no issues or complaints with ESET. Support is a breeze to get, and we have a very responsive account manager. They have engineers willing, and able to assist in any way they can. I can't stress enough the ease of use, yet robustness of the products.”