For business sales call:
1-844-824-3738
MONDAY - FRIDAY, 6AM - 5PM PT
FAQs For Business Products
How do I download the installation file for my business product?
The recommended way is to do it via ESET PROTECT. Managing your endpoints centrally saves time, is more efficient and provides 24/7 peace of mind. Our security management console is included free with your subscription.
If you prefer to download manually, you can download the installation file on this page.
Can I upgrade or update my product to the latest version?
All products installed via cloud console are updated automatically.
If you want to upgrade or update your business software to the latest version, you can do so on this page. Choose your business product and follow the given instructions.
How do I renew, upgrade or add devices to my business subscription?
You can renew your subscription online via your subscription account, where you can renew, upgrade, or add devices to your current business subscription.
- Start by logging into your account using your Activation/License key or Public ID.
- To renew your subscription, select the “Extend” option and adjust the period or number of devices you’d like to cover.
- If you want to add additional devices keeping the original expiration date, select “Enlarge” and adjust number of devices you’d like to cover. We’ll match the expiry date and calculate the pro-rated price for your extra devices.
If these options are not present in your account, it’s likely that your subscription has already expired. If this is the case, we recommend purchasing a new subscription here.
How can I extend or upgrade my subscription before renewal period?
ESET does not currently offer a license extension program. However, you can renew up to 90 days before your license expires. If you decide to renew before your expiration date, your new expiration date will not take effect until your original expiration date passes.
Example: If you renew on the 15th of this month and your expiration date is not until the 1st of next month, your new expiration date will not take effect until the 1st of next month.
How can I set up my console and manage my devices on-premises?
On-premise management guide is available step-by-step on this page.
I am a reseller – how can I access ESET Partner Portal?
Log into ESET Partner Portal and manage business with your end customers. ESET Partner Portal enables you to:
- Register your opportunities via Deal registration form
- Place your orders
- Manage subscriptions and invoices
- Enroll to trainings, events and more
Where can I manage my business devices?
Thanks to ESET PROTECT you can log into your console and manage your devices from anywhere. ESET PROTECT is your main dashboard for managing security across your entire organization. Console provides you with:
- Instant visibility of network security
- Automated resolution of security incidents
- Manage endpoints, servers and mobiles
- Full-disk encryption and cloud sandbox management
- Flexible reporting and configuration with preset policy templates



