ESET Services

ESET believes that the highest level of security for businesses and organizations can only be achieved by a combination of robust technology and world-class human expertise.

ESET’s comprehensive range of services is designed to help you exploit the full potential of your ESET products, ensure protection against any potential security issues, and prevent any problematic code from spreading within your network.

110m+
users worldwide

400k+
business customers

200+
countries & territories

13
global R&D centers

Rest easy – Augment your security with the power of ESET expertise

ESET Services deliver the experience and insight of highly-trained professionals, available 365/24/7, to help your organization respond rapidly to security issues and protect its reputation. They are designed to help you save on IT-related costs and free up IT resources by ensuring your IT products are optimally installed and configured, and running at 100%.

ESET professionals can improve the security profile and trustworthiness of your organization by responding to any cybersecurity issue rapidly and efficiently using ESET’s award-winning technology and world-renowned IT security expertise to address missing detections for malware and cleaning problems, investigate suspicious behavior, mitigate ransomware infections.

Customized experience

Get expert assistance, smooth product upgrades and security calibration tailored to the needs of your network environment.

Expertise

Accelerate the detection, containment and remediation of cybersecurity incidents by accessing ESET’s human expertise.

Reduced risk

Ensure business continuity and reduce risk by implementing expert knowledge in the threat response and remediation process.

Implementation and security services

Our highly trained cybersecurity and threat professionals are available to provide immediate response and expert training to solve technical challenges and face new, unknown or advanced threats.

Implementation service

ESET Authorized Training Center 

Certified training improves the skill-set of your sales force and customer care representatives.

Security service

ESET Premium Support 

Gives you 365/24/7 access to customer care specialists with years of experience in IT security.

Security service

ESET Micro Updates 

Up-to-date security for operations with very limited internet access.

Security service

ESET Threat Intelligence 

Extends your security intelligence from local network to global cyberspace.

Security Service white icon

Security Services

Our highly trained cybersecurity and threat professionals are at your disposal providing immediate response and expert training to face new, unknown or advanced threats.

ESET Threat Monitoring

On-demand threat investigation, root cause analysis and remediation advice.

ESET Threat Hunting

Search service through networks to detect and isolate threats evading security solutions.

ESET Threat Intelligence

Extends your security intelligence from local network to global cyberspace.

ESET Premium Support

Gives you 365/24/7 access to customer care specialists with years of experience in IT security.

ESET Micro Updates

Up-to-date security for operations with very limited internet access.

We were most impressed with the support and assistance we received. In addition to being a great product, the excellent care and support we got was what really led us to move all of Primoris’ systems to ESET as a whole.

- Joshua Collins, Data Center Operations Manager Primoris Services Corporation, USA and Canada, 4200 seats

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