Survey of IT Managers Highlights Top Cybersecurity Technology Concerns

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ESET®, a global pioneer in proactive protection for more than two decades, today announced the results of a user survey identifying top cybersecurity technology concerns of IT managers. Overwhelmingly, the results spoke to the many different competing priorities within an enterprise IT environment, and managers’ and administrators’ need for tools that streamline processes and save them time.

“Our research shows that IT managers and administrators alike are looking for solutions that provide comprehensive protection, perform at a high level and allow them to do more with their time,” said Andrew Lee, CEO of ESET North America. “As businesses become a more attractive target to cybercriminals, proactive protection that is easy to manage, but still works effectively, is increasingly important. Now that our re-designed business security suite is available globally, we can meet this demand in multiple markets.” 

The survey, which included nearly 1000 IT managers and IT administrators, offers insight into the security priorities and importance they place on the various aspects of IT security within an organization and was conducted in United States of America using Tech Validate, a pioneer and leader in the marketing content automation field. Ninety-nine percent of respondents ranked “ease-of-use” as “very important” or “important” in managing security and 87 percent of respondents agreed a web-based dashboard would be useful in saving IT administrators’ time.
ESET Remote Administrator, which is at the core of the newly designed business security suite ESET announced globally last week, offers a mobile-friendly web-based dashboard so that IT administrators can utilize an anywhere, any device management approach. This platform-independent remote management console has been completely rebuilt to enhance usability, improve security, and lower the overall cost of implementation and management. It boasts a built-in task management system to minimize downtime, while enabling actions to be performed automatically based on dynamic group membership.
Nearly half of the survey respondents (49 percent) reported spending at least 10 percent of IT management time on reporting to meet regulatory guidelines and policies. ESET Remote Administrator has dozens of stock reports and makes it easy to create customized report templates using more than 1,000 data sources, so users can quickly and easy create reports.
Remediating security events and deploying and updating clients were the largest components of managing security that took “excessive amount of time,” according to respondents. The new ESET Remote Administrator offers dynamic groups, triggers, tasks and policies to make these tasks easy to automate, allowing IT administrators to free-up time.  
Sixteen percent of respondents ranked Bring Your Own Device (BYOD) as the “biggest security management challenge facing businesses,” followed by “lack of time” at fifteen percent. BYOD is a growing priority for many organizations, but the biggest challenges to implementing a mobile device management (MDM) solution were complexity of that deployment and the hassle of adding another management tool.
ESET Remote Administrator and ESET Endpoint Security for Android deliver essential mobile security and device management, without adding complexity or another management tool. By making daily security management tasks easy to automate, ESET Remote Administrator gives back valuable time to IT administrators, empowering them to focus on making their business more competitive.
The new user interface for ESET business security products simplifies the tasks of monitoring, configuring and controlling network activity to ensure the organization is forewarned and protected against unwanted and malicious actions.
For more information on ESET’s security management survey:
Biggest security management challenges:
Top security management priorities:
Biggest challenge to security management:
Web-based dashboard saves time for IT mangers:
Time spent by IT managment on compliance:
Click here to view an infographic with data from the study:
For more information on ESET’s solutions for businesses, visit

About ESET

Since 1987, ESET® has been developing award-winning security software that now helps over 100 million users to Enjoy Safer Technology. Its broad security product portfolio covers all popular platforms and provides businesses and consumers around the world with the perfect balance of performance and proactive protection. The company has a global sales network covering 180 countries, and regional offices in Bratislava, San Diego, Singapore and Buenos Aires. For more information visit or follow us on LinkedInFacebook and Twitter.