Contact ESET Support


25/05/2018 - Due to the large number of GDPR related questions the UK support team are currently being asked, there may be a delay in answering your support requests. We will endeavour to answer yours queries as quickly as possible.


ESET Customer Care Wizard

Many of your support queries can be answered by using our customer care wizard.

Technical Request

To obtain a high quality and speedy technical support response, please fill in the following information into the form and click the "Submit" button.


If your enquiry regards the fact that your username and password are not accepted, please make sure that;

  • You enter your username and password correctly (they are case-sensitive) To get the best accuracy, we recommend that you type them in manually (as copying them from the email, can include a trailing space at the end)
  • You do not attempt to download the administrator version unless you have a multi-user license purchased