ESET Services

ESET believes that the highest level of security for businesses and organisations can only be achieved by a combination of robust technology and world-class human expertise.

ESET’s comprehensive range of services is designed to help you exploit the full potential of your ESET products, ensure protection against any potential security issues, and prevent any problematic code from spreading within your network.

ESET services

ESET believes that the highest level of security for businesses and organizations can only be achieved by a combination of robust technology and world-class human expertise.

ESET’s comprehensive range of services is designed to help you exploit the full potential of your ESET products, ensure protection against any potential security issues, and prevent any problematic code from spreading within your network.

1bn+
internet users protected
320k+
business customers
130+
countries & territories
1
global R&D centers

Rest easy – Augment your security with the power of ESET expertise

ESET Services deliver the experience and insight of highly-trained professionals, available 24/7/365, to help your organisation respond rapidly to security issues and protect its reputation. They are designed to help you save on IT-related costs and free up IT resources by ensuring your IT products are optimally installed and configured, and running at 100%.

ESET professionals can improve the security profile and trustworthiness of your organisation by responding to any cybersecurity issue rapidly and efficiently using ESET’s award-winning technology and world-renowned IT security expertise to address missing detections for malware and cleaning problems, investigate suspicious behaviour, mitigate ransomware infections.

Customised experience

Get expert assistance, smooth product upgrades and security calibration tailored to the needs of your network environment.

Expertise

Accelerate the detection, containment and remediation of cybersecurity incidents by accessing ESET’s human expertise.

Reduced risk

Ensure business continuity and reduce risk by implementing expert knowledge in the threat response and remediation process.

Recommended services

ESET offers a range of services that are tailored to your IT security needs, and are available throughout the entire life cycle of your ESET products. Choose from one or more of the following, depending on your requirements:

Security Services

Maximum protection, cyber risk management and granular visibility into your IT environment thanks to ESET experts and technology.

  • Prompt incident response to maintain business continuity
  • Investigation, identification and resolution of any threats
  • Skilled ESET personnel to augment your security
  • Get full MDR with ESET Detection & Response Ultimate

Premium Support

Get prompt assistance from ESET at any hour of the day or night, including weekends and public holidays.

  • ESET experts will help set up your ESET products to minimise potential issues down the line
  • Pain free security – get fast, guaranteed responses
  • Always available – get support 24/7/365

ESET Deployment and Upgrade

Ensures that your ESET products are integrated perfectly into your IT environment by optimising installation and configuration in order to extract the products’ full benefits – and maximise your return on investment.

ESET HealthCheck

Can be used at any time to review your organisation’s security posture, and obtain a report with actionable advisories for your admins to consider and implement.

Services that strengthen your cybersecurity defenses

Protected by ESET digital security, your business can fully benefit from and rely on the progress new technologies enable.

Total Protection With Easy Management
Easy interface over the cloud which will allow all devices with an internet connection to check in and stay updated and protected. Easy to read reporting to pin point what machines require attention. Integrated RMM to allow ease of updating application remotely. Will also handle the updates of windows and security updates via RMM function.

- Regional IT Manager, Enterprise Architecture and Technology Innovation, Canada - read full review

Additional recommended services for your organization

ESET Threat Intelligence

Extend your security intelligence from local network to global cyberspace.

Learn more

ESET Micro Updates

Up-to-date security for operations with limited internet access or with strict update policies.

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ESET Authorized Training Center

Online training platform for improving the skill-set of your sales force and customer care representatives.

Learn more

Committed to the highest industry standards

ESET is a 'Major Player' in modern endpoint security IDC MarketScape: Worldwide Modern Endpoint Security for Enterprises 2021 Vendor Assessment

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ESET was awarded in multiple independent tests

See test results

ESET is a ‘Top Player’ in endpoint security Advanced Persistent Threat (APT) Protection - Market Quadrant 2021

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ESET is appreciated by customers worldwide

Read full reviews

ESET is among 'Established Vendors' in endpoint protection

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Related resources and documents

Threat Research

Recognised research and discoveries serving cybersecurity.

Learn more

Ransomware

What can organisations do to reduce their exposure to, and damage from, ransomware attacks?

Download PDF

Government Report

ESET experts examine how governments are being targeted by attackers – and recommend ways they can respond effectively.

Download PDF

Stay on top of cybersecurity news

Brought to you by awarded and recognised security researchers from ESET's 13 global R&D centres.

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