Lost ESET subscription

Retrieve your lost or forgotten ESET subscription

Forgot your subscription details (username, password, activation key)? Enter the email address you used to register or activate your ESET subscription, and we’ll resend them to you shortly.

How to use subscription details

Activate protection

Enter your Activation key during installation to start ESET protection.

Log in to e-Store

Use Activation key or Public ID to access and manage subscription.
Log in now

Connect subscription

Add an existing subscription to your account via Activation key to manage devices and more.

Keep your subscription information handy! Create your ESET HOME account to have it available at all times, wherever you go.

Business customer? We recommend you use ESET PROTECT Hub to manage and retrieve your subscription information.

Please check your junk, spam, and promotions folders for the email.
If you need more information, use a trial version, or changed your email address after purchase, please contact your local ESET Customer Care.