Customer stories

Deans Computer Services and ESET MDR – Delivering Next Level Cybersecurity for SMBs

Customer
Loxford Trust

Industry
Education

Solutions

ESET PROTECT Complete

Number of Seats
N/A

Country
United Kingdom

Downloads
Customer story
 

Customer
Loxford Trust

Industry
Education

Solutions

ESET PROTECT Complete

Number of Seats
N/A

Country
United Kingdom

Downloads
Customer story
 

Deans Computer Services and ESET MDR – Delivering Next Level Cybersecurity for SMBs

With nearly 20 years of partnership, Deans Computer Services (DCS) stands as one of ESET UK’s top Managed Service Provider (MSP) partners. As cybersecurity threats evolve rapidly, DCS has embraced ESET’s Managed Detection and Response (MDR) service to ensure continuous protection, greater visibility and proactive defence for their clients.

Adam Findlay, Technical Director at Deans Computer Services says :We began seeing behaviours that had previously gone undetected. It immediately gave us significantly greater visibility into our environment. One such incident involved an alert at 1:00 AM for what appeared to be suspicious 7-Zip file encryption—potential ransomware. However, ESET MDR allowed the team to quickly investigate and determine the activity was a legitimate backup process initiated by a line-of-business application. It was harmless in this case but without MDR, it could have been overlooked. And next time, it might not be benign.

Why ESET MDR Matters

Why ESET MDR MattersWith the MDR solution in place, DCS is now equipped to:

  • Offer a 24/7 x 365 expert-led managed security service
  • Identify and respond to threats faster than ever
  • Protect clients’ businesses from costly downtime and reputational damage
  • Navigate compliance, insurance and legislative demands with confidence
  • Deliver enterprise-grade cybersecurity with MSP efficiency and affordability

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