Retrieve your lost or forgotten ESET subscription
If you have lost or forgotten your subscription information (username, or activation key), you can have it resent to your email address. Please enter the email address you originally used to register or activate your ESET subscription in the field below. The email should arrive shortly after submitting your request.
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How to use subscription details
Activate protection
Enter your Activation key during installation to start ESET protection.
Log in to e-Store
Use Activation key or Public ID to access and manage subscription. Log in now
Connect subscription
Add an existing subscription to your account via Activation key to manage devices and more.
Don't lose your subscription information ever again. Create your ESET HOME account to have it available at all times, wherever you go.
If you are a Business customer, we recommend you use ESET PROTECT Hub to manage and retrieve your subscription information.
Please make sure to check your junk, spam and promotions folders for this email.
If you already received this email and need additional information, are using a trial version, or have changed your email address since your purchase, please contact your local ESET Customer Care.