ESET® THREAT MONITORING SERVICE

Round-the-clock monitoring of your security environment by our experts

70m+
users worldwide
320k+
business customers
130+
countries & territories
1
global R&D centers

ESET Threat Monitoring  is available to customers who subscribe to our Managed detection and response services.

This is a complete package that includes guaranteed fast response time, 24/7 setup, direct access to ESET experts and SLA-backed incident response. It’s backed up by the long-term expertise of our threat hunting team that is on the leading edge of malware prevention and incident and response.

Thorough initial assessment

The service starts with an assessment of the customer's environment. This is based on interviews with the key staff. This phase lets us create a profile for each customer so that the threat hunting service can bring most benefits. We consider this to be the most important part of the process.

Daily monitoring

Your organization's EDR, ESET Enterprise Inspector, is checked every day to detect any signs of a threat before it materializes. Our team concentrates on triggered alarms, further investigation of potential threats and subsequently the prioritization of alarms that require an intervention.

Value-added reports

For less critical items you’ll get regular reports. These are compiled and curated to be easy to comprehend, clear and actionable. Any detected anomalies are addressed by recommendations on how to proceed if the anomaly proves to be a real threat.

Instant alerts

When it comes to a critical event that warrants immediate attention, we have a process that fixes everything – ASAP. Our team immediately alerts your designated individual so they can take steps to resolve the situation.

One stop ahead

Our endpoint protection product does a great job stopping malware and even zero day threats, so we can "connect the dots" and prevent the most advanced persistent threats as they start preparing to attack.

Ongoing fine-tuning

The threat landscape and your situation change over time – so do our recommendations to keep your security posture as stable as possible, all the time.

Mitsubishi logo

protected by ESET since 2017
more than 9,000 endpoints

Allianz Suisse logo

protected by ESET since 2016
more than 4,000 mailboxes

Canon logo

protected by ESET since 2016
more than 14,000 endpoints

T-com logo

ISP security partner since 2008
2 milion customer base

Explore our solutions

Threat Monitoring can be purchased as a part of the service solution.

Managed Detection and Response

Combining the skills of our world-class IT security research teams and the cutting-edge technology of our IT security products.

  • Guaranteed, fast response times
  • Business continuity ensured
  • Skilled ESET personnel to manage your security

Committed to the highest industry standards

Respected by industry analysts

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Awarded in independent tests

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Recognized as a ‘Top Player’

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What customers appreciate

"It does what it promised to do, at reasonable cost. I like it. We have renewed it 5 times already, which speaks for itself."

Adrian Dooley, Head of IT, Pinewood Healthcare Ltd., Healthcare Providers
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"The biggest thing that stands out is its strong technical advantage over other products in the marketplace. ESET offers us reliable security, meaning that I can work on any project at any time knowing our computers are protected 100%."

Fiona Garland, Business Analyst, Mercury Engineering, Construction, Materials and Natural Resources
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"I would definitely recommend ESET to other companies based on performance but also the support too, which is great. I think the manageability is the best you can get."

Mark Kaiser, IT Specialist, Unigarant, Finance & Insurance
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