Managed Detection & Response
Resilience Backed by Expertise

Continuous Threat Monitoring, Triage and Response Human-led service that leverages IoC, IoA, UEBA, AI, internal and external TI feeds to decloak and reveal malicious activity, perform containment and eradication actions, to prevent serious damage.

Expert-Led Threat Hunting Security experts continuously evaluate and correlate detections via a structured and mapped incident, providing you with another layer of threat hunting.

Active Campaign Threat Hunting Proactive monitoring and identification of signs of ongoing adversary groups' campaigns to stay a step ahead of their advanced attack techniques.

Global Threat Intelligence Team By your side, with knowledge of all the most important emerging threat detections for cyber crime, APTs and zero-days – and constantly implementing measures to counter them.

Active Incident Support Prompt, 24/7 expert assistance for active ongoing security incidents, delivered by dedicated ESET specialists who help contain threats and minimize potential damage.

Behavior Patterns and Exclusions Optimization Detection and response optimization reflecting behavior patterns and exclusions that are constantly aligned with your evolving environment.

Behavior Patterns Library Entitles you to access sophisticated behavior patterns that can be further tailored to your environment.

Tailored Reporting Automatic or on-demand reports about incidents, the status of your environment, and other updates flowing from ESET MDR services.

Retrospective Threat Hunting Complex, hypothesis-driven threat hunting that uses deep analysis, historical data, and observation of potential threat actors to pre-empt attacks.

Customized Threat Hunting Customized threat hunting based on customer´s requirements on a recurring basis, focused on current global trending threats.

Attack Vectors Visibility A purpose-built design feature of the ESET interface allows analysis of individual parts of each attack, thereby identifying specific attack vectors. 

Digital Forensic Incident Response (DFIR) Assistance In the event of an incident or identified threat, a dedicated security expert is available to provide you with a consultation, detailed file analysis or digital forensic analysis.

Dedicated Incident Response Lead In case of an incident, a security specialist can, with your cooperation, provide you with a complete end-to-end resolution of the issue.

Expert Assistance for MDR Alerts, with More Context Guidance from a dedicated expert and full-spectrum IT security assistance to make the most of the premium MDR service – at a time that suits you.

Malware Detection Support Allows you to communicate any detection problems, or suspected false positives and tailor your custom detection rules to meet your specific needs and environment.

Malware File Expert Analysis Receive a tailored response from security experts. Consultations are provided, potentially leading to file or digital forensic analyses.