San Marcos Unified School District

We are completely satisfied with their product and support; best in the market.

THE CYBERSECURITY CHALLENGE

Before switching to ESET, San Marcos Unified School District was faced with performance issues that made computers unusable, frustrated users, and horrible customer service. Every time the district expressed its frustration to the previous vendor, it was asked to upgrade to the newer version, which came with an added cost.

THE CYBERSECURITY SOLUTION

San Marcos was originally introduced to ESET in 2009, and after attending a presentation, they were impressed with the speed and performance of the product, it decided to make the switch to ESET.

The ESET professional services team worked closely with San Marcos to devise a strategy for district-wide rollout. This service included support in replacing the existing solution as well as deployment and set up.

"ESET support is one of the best. Rolling out their product was one of the easiest migrations we ever had to do in our district."

After deployment, San Marcus experienced the advantages of ESET’s small footprint, which freed up resources on older computers and allowed the team to concentrate on other projects. Furthermore, downtime, issues and user support needs were significantly minimized due to ESET's prompt and reliable technical support.

"We are completely satisfied with their product and support; best in the market."