Dokken Engineering

Dokken Engineering is a California-based engineering consulting firm specializing in public works, transportation, and environmental engineering projects. With multiple offices throughout California, the company relies on secure, reliable technology to support collaboration across distributed teams while safeguarding sensitive business and project data.

ESET has been terrific to work with. The software is stable and rarely requires tech support. On the few occasions we needed support, we had a fix within hours.

THE CYBERSECURITY CHALLENGE

As a growing engineering organization with multiple locations, Dokken Engineering needed a cybersecurity solution that could be easily managed across all offices while providing strong protection against evolving threats. The company required centralized visibility, streamlined deployment, and confidence that its security tools could effectively detect and stop modern attacks before they impacted employees or business operations.

THE CYBERSECURITY SOLUTION

Dokken Engineering has trusted ESET for endpoint security for more than a decade, deploying ESET PROTECT Elite across approximately 280 endpoints. The decision was driven by ESET's strong reputation within the cybersecurity community and its cloud-based management capabilities, which allow the IT team to efficiently deploy, manage, and monitor security across all endpoints from a single console.

“ESET offers excellent management and deployment from the cloud and a strong reputation in the security community.”

Recently, that investment proved invaluable. After a contact at another organization experienced an account compromise, malicious emails were sent to everyone in their address book, including 27 Dokken Engineering employees. ESET detected and blocked the malicious messages at the endpoint level before they could cause harm.

“The malicious emails went right through Defender, marked as clean. ESET Protect stopped these emails at the endpoints. We used Inspect to investigate the incidents and verify nothing was triggered. If we had Defender across the board, we would have been compromised.”

Beyond the technology, Dokken values ESET’s fast and reliable technical support. With rapid response times and expert guidance when needed, ESET has become a trusted cybersecurity partner invested in the company’s long-term success.