If you’re looking for exceptional technology to secure your business, no matter its size, ESET and their unparalleled support have consistently delivered.

THE CHALLENGE

Cybersecurity plays a vital role in protecting sensitive data, ensuring service integrity, preserving brand reputation, and maintaining competitiveness in the market. Given the critical nature of technology used in sports and entertainment, any security breach could lead to significant consequences—especially with billions of viewers potentially affected.

One major challenge involved managing multiple software versions across a wide range of devices, many of which operated offline and were difficult to maintain. To overcome this, a robust and secure online management solution was required—one that could ensure device security without compromising performance.

After a decade-long collaboration with ESET, the Hawk-Eye transitioned to ESET Protect Complete. This move enabled a seamless upgrade in cybersecurity infrastructure, helping safeguard technology assets and uphold trust in the services provided.

THE SOLUTION

Hawk-Eye has maintained a strategic partnership with ESET for over 16 years. ESET’s products were selected for their standout performance and minimal system footprint—both essential qualities for Hawk-Eye’s latency-sensitive, real-time processing and decision-making systems.

Beyond technical excellence, ESET was recognized as an agile and passionate partner whose values closely align with those of Hawk-Eye. These shared values include a strong commitment to innovation, continuous progress, and a customer-centric approach that emphasizes listening and adapting to evolving requirements and priorities.

"Our IT and security teams use ESET Protect Cloud to efficiently & easily centrally manage and maintain & monitor ESET’s endpoint security software across the business’s entire computer estate. We transitioned from an on-premises management console to a cloud-based solution. We initially used an “Essential” on-prem solution with ESET that ensured a low footprint but have now upgraded to an “Advanced” version for better zero-day threat protection. ESET gave us the opportunity to test the Cloud Console before committing, ensuring it met our needs. Their collaborative approach and exceptional support were key to making this transition seamless, proving that their commitment and patience set them apart from other vendors."

THE CUSTOMER

In the high-stakes world of global sports technology, precision, speed and reliability are non-negotiable. Hawk-Eye Innovations stands at the forefront of this space, trusted by the world’s biggest sporting organisations to deliver real-time tracking, officiating and broadcast solutions that define the modern sports experience. With over 20 years of experience and a global team of 1,400+ experts, Hawk-Eye powers everything from VAR in football to electronic line calling in tennis, skeletal tracking in elite coaching and data-driven broadcast enhancements.

As Hawk-Eye’s influence and technical infrastructure have scaled rapidly, so too has the critical need for resilient, high-performance cybersecurity. In a landscape where billions may be watching and where real-time decisions are paramount, protecting systems from compromise is vital. For over 16 years, Hawk-Eye has partnered with leading cybersecurity provider ESET to ensure their technology remains secure, agile and trusted.