A public school district in suburban Rochester, New York, serves around 5,000 students and 1,000 staff members throughout its K-12 school system. The district is committed to providing a safe and enriching learning environment. As cyber threats continue to rise in the education sector, the district needed a reliable, enterprise-grade security solution to help safeguard sensitive data and maintain system uptime.

I have implemented ESET in several organizations I have worked for over 20 years. The product has provided exceptional protection for all the environments. ESET sets the gold standard for security products.

THE CYBERSECURITY CHALLENGE

The district faced a critical lack of visibility into potential malware threats across its Windows workstations and servers. Their previous antivirus solution offered minimal detection capabilities and lacked centralized management or reporting functions—making it difficult to monitor threats or respond effectively. In an environment where malicious actors increasingly target educational institutions, this posed a significant risk.

THE CYBERSECURITY SOLUTION

With over two decades of trust and experience using ESET across multiple organizations, the district’s IT leader selected ESET PROTECT Enterprise for its advanced malware detection, centralized management console, and ease of use. The solution now provides realtime visibility into security incidents across 7,800 devices, giving the district confidence that threats are being automatically detected and swiftly remediated.

ESET PROTECT Enterprise offers extended detection and response (XDR) capabilities, delivering increased visibility, enhanced threat hunting, and improved response options. The team now enjoys peace of mind knowing its endpoints are monitored, protected, and updated through a powerful yet simple solution.

“Having ESET increases our IT security posture by being the first line of defense against malicious software. It allows us to have greater uptime and reliability of our workstations, in addition to protecting the district’s computer network from threats.”

The district also found value in ESET’s responsive and knowledgeable customer support teams.

“Due to ESET’s reliability, I have rarely had to call for technical support. The few times I have, they’ve been quick to respond and resolve my issue.”