Livewire Technical Services provides IT assistance and security services to small businesses and individuals in the Tucson, Arizona area. As a trusted local IT provider, Livewire supports a wide range of customer environments and requires security solutions that are reliable, efficient, and easy to manage across multiple systems.

ESET is more cost-effective than previous solutions we've used, easier to operate, offers superior support, and has a very low resource footprint on the systems that run it.

THE CYBERSECURITY CHALLENGE

Livewire faced significant performance and resource challenges caused by legacy antivirus products. These tools consumed excessive system resources while still failing to deliver adequate protection. The team spent more time fixing issues than on supporting their business.

THE CYBERSECURITY SOLUTION

After evaluating their options, Livewire selected ESET for its ability to deliver strong protection without impacting system performance. Centralized management and rapid response capabilities were key differentiators, along with granular policy control.

“ESET allowed us to centrally manage and respond to threats while keeping the resource footprint low. It also provides a robust management interface that allows for cascading inheritance in policies - something few antiviruses do!”

ESET PROTECT offers modern multilayered protection featuring machine learning, intuitive management, and lowmaintenance protection.

Since switching to ESET, Livewire has benefited from a more streamlined and cost-effective security approach, backed by responsive U.S.-based support.