ERB Transport

The Erb Group is a Canadian-owned and operated refrigerated transportation provider focused on cold chain logistics. Founded in 1959, the company has grown from a single truck into a transportation partner with the capabilities and resources to support complex, time-sensitive loads, backed by a collaborative, “one-stop-shop” shipping experience.

ESET provides robust and reliable software that helps keep our systems secure and consistently up to date.

THE CYBERSECURITY CHALLENGE

In transportation and cold chain logistics, uptime matters. Erb’s prior endpoint security solution was resource-intensive and created disruption during updates—at times “killing the network.” The IT team needed stronger endpoint protection that could run efficiently at scale without introducing operational risk whenever the vendor pushed an update.

THE CYBERSECURITY SOLUTION

Erb selected ESET PROTECT Elite to secure approximately 650 endpoints with a lighter performance footprint and a management experience built for IT teams responsible for both operations and security. The deciding factor was efficiency: ESET provided the protection Erb needed without the update-related disruption they had experienced before.

A PHASED APPROACH TO STRENGTHENING SECUITY

• Reduced disruption during updates:
  Moved away from a tool that could take the network down during updates.
• Sustained operational fit: Erb has used ESET for 10+ years.
• Broader protection as needs evolved:
  Standardized on ESET PROTECT for ~650 endpoints and added multi-factor authentication, cloud email security, vulnerability & patch management, and automated updates designed to streamline patching and reduce network congestion.
• Reduced exposure to phishing:
  ESET Endpoint Security helped stop phishing attempts triggered by unsafe link clicks before they escalated into system compromises.